Cookies- Grand Rapids

Staff is knowledgeable and helpful.

Was quick easy and very friendly all around

Love the atmosphere great customer service and super friendly. She was great

great customer service

Great deals sofar

Jackson is What’s Up !! ??

The budtenders aren't personable, they’re rude and on their cellphones. If I wanted to buy weed from a clout chaser, I’d hit up my dealer.

Good service good smoke

So watch out for the Noxx bags as mine was hella short and these are not sealed like the others wish I had a scale with this pic but this is not 3.5 will never buy that brand again

Awesome experience! The cute bud tender Dimond is the best??

I don't usually bother with reviews but Caitlyn deserves praise. She was so kind and knowledgeable and immensely helpful. Thank you Caitlyn!

Customer service is good, but I don't think they know as much about the products as they should. Not a fan personally of how the bud room is ran with people just walking around. Products are good, but I personally feel overly priced. (Still bought some to try products) The Georgia Pie (Cookies) is extremely dry, Honey Bun smoked well

Very helpful and knowledgable about the product, highly recommend

Top notch! High quality little cases and what not, for viewing. Top strains, quality information to have.

My favorite spot …. Convenient and great service ….

Great service, great product! Asha was an amazing bud tender as well!

Dope sales people

Cohen did a great job taking care of our frozen butts. She was nice and knowledgeable.

Helpful and got me to what I needed with my likes Ty J

Very nice and friendly had me feeling like I was at home

Russell was great! Really knew his stuff! Got me exactly what I wanted !

Real gas plus is close to my house

Went to grand opening at 9:10 AM but I’m handicapped and can’t stand for long periods and you were so busy that I couldn’t stay but I would have loved too ! Will give better ratings when I can get to go again ! Would have loved to get a free one ! But not handicapped friendly for at least the opening ! Went back today and it was a

Vaughn is Awesome and I can't wait to visit again soon the customer service experience was what we needed ??

It was very clean and the hosts where very nice and helpful

I had so much fun at the grand opening! It was so lively! There were so many people. They were so courteous and respectful. They had the best deals in the city. I just loved it! Dabien is an awesome budtender and I will definitely be visiting him again.

Vaughn was awesome! Everyone was great. From reception, to my bud tender to my cashier. Got what I wanted and was in and out quick!

Amazing service from all the staff especially Taylor at the Knoxx Plainfield location she's very helpful and makes every experience easy going.

Employees are all cool and the prices are alright. The only downside is they want to be able to text you promotions if you sign up for their loyalty program and the music in the shop is louder than a nightclub. Not a bad place if you're already in the neighborhood. edit - I've only had bad experiences since leaving my initial review.

Tim is great!

This place is beautiful! So glad GR finally got a Cookies

Really great customer service experience, someone helped me figure out what I was getting as soon as I walked in. Great music. Really friendly and they got a different and fast way to get my medicine compared to other dispensaries.

Good customer service and good prices

Great experience very knowledgeable in nice people deals were good

Everyone is always so friendly. Sinque went above and beyond and made sure we had an amazing experience.

Kahyla is fineeeeeeee lord but anyways it’s was cool

Nice set up friendly staff and Vaughn was very helpful great experience!

Easy Awesome Experience

Great store with a excellent rewards program . The staff is really friendly . It's a different set up than most . The music is jamming while ya shop and from my experience it's been an easy in and out kind of deal alot of options and orders seem to be ready in 5 or 10 min .

Awesome experience love the new location

Great place, wonderful staff. They have a wide range of products at a reasonable price.

Awesomeness

Fast Smooth Process

Great experience here at the grand opening! Hollis was very helpful and kind at check in, nice and attentive budtenders here too. Lots of fun variety as well. Overall an awesome time, will be back!

If aliens come to earth and wanted to smoke I’m passing them some grand daddy Pluto

Great products! Friendly & Knowledgeable staff! Jackson had some great recommendations and all were on point . We will return frequently.

Nice people, the store is VERY CLEAN, Great price's and Fantastic products! I'll be back.

He was nice and he showed me around and knows how to do business. Nice experience would definitely be back.

Zoe helped me and the wife out and made it feel like we were family not customers. They showed amazing product knowledge and really hooked it up for me for my birthday! Will most def come back because the atmosphere they create is wonderful and so plesant

Beautiful building inside and out. Wish they had a better wax selection and discounts for 1st timers or an industry discount. Need to teach budtenders more about terp profiles

Niko and Tim (TJ) were amazingly helpful after a long day. Everyone in the Cookies store was smiling and friendly. Best place to shop! NOXX AND COOKIES!

The experience with everything they made sure they show me around. They pointed me in the right direction for the right ones I wish I could get them 10 stars but five stars will have to do this beautiful review. Can’t wait to see y’all guys and girls again

My experience went well Dabien had a great smile ! I will come again!

Just went here for the first time today. Everyone was very friendly from the security guard to the front staff to the bud tenders. Awesome store and a TON of products I have not seen before. Great prices as well. Highly recommend!!

Cool shop. Fire wax. Too many strains of herb to see. All looked really good. People were nice.

Great people and great service thank you Alfred for helping me out thank you Cookies

Dabien was awesome

Asha was super friendly and helpful ?? highly recommended

Awesome selection. Great prices.

Tim was very friendly n knowledgeable.... Thanks I'll be visiting again!

She is beautiful and helped me out amazingly. Thank you to Angela

Loved it all!!!

It all depends on who you deal alyssa I dealt with today was very friendly had a smile on her face and helpful with not just me but the people in front of me making sure we all knew about the rewards program and made sure we were signed up for it she definitely should be the face people see first before heading into the store she mak

He was great??

Vast knowledge of selections and helped me get the meds i needed for my pain.

Came inside and they where busy, and Madison seen me and grabbed the first computer she could find and with a huge smile came straight at me, I felt like I was in a movie! She quickly came up with pre-roll sativa option and Bam I'm in and out! Great experience all around Thank you????

I was a kid in a candy shop. Very professional and courteous. I'll be back

Isaac was super friendly and patient . He also took the time to explain the points system and threw in a joke or 2. It was fabulous from walk in to check out

Awesome

Always a great experience here.

Mitch was very helpful service was great and fast when it came to grabbing my order thank you kick

Tim is the man! Knows what he is doing and takes the time to get you what you are actually looking for.

Great parking large lot compared to other dispensaries. Fast and friendly service Less wait time than other dispensaries.

Super awesome and helpful great guy I would shop with him every time thanks again Brandon

Kyle was very helpful and nice Nice place

Loveeee it. Best dispensary in Grand Rapids already ??

Top experience I ever had at a dispensary. Everyone was super nice and knowledgeable

Zoe was helpful and polite. Great service!

Nice and clean. Rep Jackson knows his strains and was happy to help. He went above and beyond going back and forth showing different options and the price, along with our total every step of the way

He was a good help for me made it easy

I always have a good experience w Vaughn. Whether I’m at Noxx or Cookies. He’s my go to. He gonna keep it real about the strains because he knows I have body pains. If I could give him a tip everyday I would.

Cash Rules Everything Around Me

Very friendly

Zoe was a pleasure to deal with, very patient with me because I asked a lot of questions looking forward to coming in again soon...

Asha was really friendly and pleasant! but the location isn't as welcoming as the noxx locations are. The music was way too loud, I could barely hear the cashier or budtender taking my order. I didn't feel encouraged to shop around. I'll be going to back to noxx though!

I really like the vibes here. Kyle was fantastic in helping me pick out flower and providing suggestions based on his likes. Top notch service from everyone at this location.

Great service great products. Vaughn assisted me and was able to explain the differences in the products and provided excellent customer service. Be sure to ask for him if you visit.

Ashsa is the best

Good in store experience Ty for showing me new brands

Very nice n friendly atmosphere

It was very nice there when u first walk in everyone smile and also the gentleman that helped me was great just a great place overall

Shout out to Sinque S for your exemplary customer service. You were very polite, and attentive, keep it up and you will go big places!

When I entered the store, Brandon approached me with a very personable how can I help you today? He guided me through the store to help me make a purchase that was right for me, by answering all my questions regarding the effects each product I was interested in would have on me. He made me feel very comfortable throughout my entire

It first started great but after that, ?? I do believe anyone who bought from a dispensary an ounce of weed full of seeds. Would be unhappy, an the so called assistant manager wants to tell me it's bound to happen, yes maybe from my neighbor guy growing his own our even a cheaper ounce but a $100 ounce don't think so, I was told there

The team is very professional and helpful it’s always a great experience whenever I drop in. Shout out to Jackson for getting me together.

Zoe was very helpful and Friendly

Hiiiighly recommended them! Hector was super prompt and found a difficult private drive seemingly effortlessly. He made my first delivery comfortable.

Hollis was very friendly, patient and knowledgeable. Great first visit to Cookies GR. Thank you Hollis!!

Received a direct phone call accusing me of stealing approximately 10 minutes after leaving. I guess my bad for keeping my anxiety ridden, ADHD hands in my sweatshirt pocket- I can see how that can come off as shady, and my bad for thinking it would be ok to pick up and read the back of the cartridge packaging as I looked through the

Cool

He was awesome and knew what he was talking about thanks dude it was our first time and we’ll definitely be back

Always a pleasant experience. Great product for wonderful prices. I usually shop with Jackson. Very helpful and really knows how to keep customers coming back. Wonderful sales rep. Good Vibes !

My delivery driver Kenny took good care of me. Will definitely be ordering more deliveries from here.

Being my first time there it was epic bud tender was very knowledgeable in products and very energetic atmosphere. Definitely going back

Cookies doesn't seem to be on top of things. The store floor was quite crowded with no organization. When I was helped, the service from Angela was great. I think they need to work on sop.

Everyone was very friendly and helpful with whatever I needed! I would highly recommend cookies to any of my friends or family! Also a beautiful clean professional space!

Samantha was very thorough with my order and very helpful

Super friendly and very friendly… Brittany is your go to!

Bud-tender, Samantha was great! Very knowledgeable of the product, and her customer service skills were impeccable! Thank you, Samantha

Andrew was very pleasant to work with he was very knowledgeable about his job took care of everything right away apologize for having to wait I was called before I even sat down great experience today

Good bud tender and very helpful

Cool vibes with everyone

Come see my homegirl Samantha! She will hook you up! She is amazing. Nice work girl.

Excellent service!!! Made sure I got my order as ordered

Thank you Ken. That was a fun experience. ????

Fast, accurate, and friendly delivery service.

Such a nice kind hearted person (:

Awesome

Brit was on point and efficient

Best in the city

Tim B gets 5/5 stars from me!! Great bud-tender!!!!

Good looking on the Jeeter Pin.

Carly was great!! Great customer service skills!

Delivery service not reliable.

Noah was great I had questions and he answered all of them

Riley was amazing, and really made it a great holiday!

Angela was Super friendly and knows her stuff!

Diamond is an exceptional employee. Thx for the discount! Very knowledgeable and easy to talk with. She's got a ??in my book!

Alfred was great! Friendly and upbeat. The only thing I would have changed was having more money for a tip. $5 was not enough.

She was very helpful and nice !

Didn’t bother to make my delivery, called twice and was told it was out and assigned to a car, then suddenly it wasnt. ,?? guess my business wasn’t wanted ,extremely disappointed as I was leaving town early Am on a road trip .

LOVED our experience here. Everyone was super helpful. I wish I knew my guys name (beanie (i think, i was high), Jean jacket, tall. He was super cool. Laid back, explained everything, brought different things out for me to see and smell, listened to what exactly I was looking for. They had all kinds of options. Definitely one of my f

Sage K was friendly and she delivered everything on time. Thank you ??

I ?? COOKIES

Great customer service!!

Zoe was super nice and helpful!

This was my second visit there. I ordered online and picked up at the front counter. Very convenient when traveling. Hollis was at the counter today. She was very friendly, talked to me about different products and got me right back out the door. I will stop here anytime I'm in the Grand Rapids area!! Zoe is another great employee at

Overpriced.

He was really nice and was on time with my delivery

Very nice staff!!! Fast friendly service!!! Hella discounts and excellent products!!!

Thank you Sage!!! Very sweet young lady. ??

Aaron was very helpful and friendly

It was a very nice place the bartender was nice and friendly They're know the products

Good job Brittany thanks for the smooth in and out.

Jayden .B at cookies dispensary was amazing very nice guy.. Best place in twin hands down the whole staff is amazing and the security guard looks like wiz khalifa hott as hell .. All in all an amazing place great deals also ...

This dispensary was awesome. Clean, well organized, with a great selection. The staff were all very friendly and helpful. Asha in particular was efficient and had a big smile on her face. Her customer service was excellent.

Everyone was super nice and on time. Great first time experience.

Very disappointed.

Carly was informative and caring

Be VERY careful when ordering on their web site, this dispensary scammed me on the high holy day of 4/20.

She was very helpful .

Samantha was very friendly and helpful! She was knowledgeable about the products and helped me find exactly what I was looking for.

Respectful

Isaac was very helpful. Had a great experience.

Great customer service!

Great interaction, got me set up with an account ! Great vibes

Most Definitely Joyful

Issac was great with leading me in the right direction in what to buy! The vibe in their was good to, great staff as a whole

Came in from out of town, ordered online, and I was in and out so quickly I got the same Uber driver for my return home. Best prices in town and possibly the country! I will return ??

Jalen, my delivery driver was excellent. Arrived timely, and was polite and courteous.

Whoever came out with 710 labs…. Is the goat, and whoever’s idea to bring it to cookies… even better! My boy andy hooked me up today. Was really second guessing at the register but now it’s the most fire product I’ve ever smoked, highly recommend and highly recommend having Andy as your bud tender

Carly was very helpful finding what I needed. There's a lot to look at so it's a little overwhelming but she narrowed down what I was looking for and it made my trip quick and easy!

Good service!

My delivery driver Kenny was awesome and took time out of his day to ensure I got my order.

I've been in there twice and going back today, and I've had a excellent experience with the staff there.

Great advice and service!

Nice place to go very friendly and help u out and they didn't have what I wanted but help me find something eles

Andrew was great! Thanks!

Great customer service.

Angela did a Great Job helping out! I appreciate it!

High prices

Real nice people and good cookies

The staff are always awesome. Had Ken deliver my stuff today and he was rad. We chatted about anime for a minute. About an hour on the delivery itself which was perfect, and you can’t beat the rewards here ????

Definitely cool and nice person

Awesome service, friendly staff, and top shelf products.

Fast service

She was great and cute

Sage was very patient when I had to run into the other room to get cash. She also answered questions about my medical card. Very nice.

Quick, efficient, & friendly!

nice selection and they deliver

Team members were very friendly! I did curbside pickup. The only thing… I came into the parking lot off of Ann street and the curbside signs were not visible, so I probably just looked silly in the parking lot more than anything lol. Would recommend, I’ll be stopping by again. ??

Marshawn was friendly and efficient! I was in and out faster than I've ever been in and out of a dispo. After leaving I discovered my Stiiizy pod was faulty. When I returned with it, the manager (I can't remember her name unfortunately) replaced it with no issue or extra charges and she was incredibly friendly. I would recommend Cook

He was so awesome and so helpful with what I needed I will be back for sure

Always so helpful and quick with a ??

Eric is a great guy an needs a raise. Very professional and knowledgeable about products.

Great prices, Good weed, Expert service!

I lovee there displays and how welcoming they were! Its amazing that they have a collab with Noxx! So glad we have Cookies in GR definitely going back!

Caitlin was great and very helpful.

Polite and friendly, even though he was getting robbed on his game on his phone. Lol

Very knowledgeable able to answer every question and more!!

Love some noxx and cookies!! Very fast and efficient!! Thanks Jalen!

If you love weed you would love cookies they have plenty to choose from.

My delivery driver Andrew was very friendly. I love ordering for delivery then I don't have to drop what I'm doing to leave the house. It's convenient, affordable and the staff is great!

10/10

Jalen my delivery driver was fantastic, super cold dude and loved talking to him. Give that man a bonus for sure!

Jalen was very kind and made a fast delivery. I met him outside as the tracking told me that he was pulling up to my house and since I paid online it was a quick transaction and we were done. I highly recommend the free delivery!

Great selection and awesome staff! Shout out to Brittney, thank you for your help.

Carly was great and got me in and out with ease! I will definitely be back for some more goodies

Zoe was super chill and very helpful. I love how personable she is! Gave me great recommendations too! This is my favorite store fs

Kept me updated. Was super friendly and nice. Overall very sweet.

Cool little shop and great staff. Brittney helped get everything I needed quick and easy. Will visit again.

Very clean store, we went to jeeter pop up with my daughter! Everyone is super nice!

Diamond was very knowledgeable in the products that I was interested in purchasing. She was also pleasant and and got my order together in a timely matter ????

Not a single person in the building seemed like they gave a dam about their job or the customer experience. everyone i encountered had a frown in their face and looked miserable. the flower selection was mediocre at best, still on display but sold out. The bud tender seemed to be rushing me even though the place was empty and the cas

Asha deserves that additional bonus amazing communication and very happy soul great job ????

Carly was friendly and helpful ??

Catlin was awesome, very helpful and very patient having to deal with me, lol. I was a little disappointed by the limited availability of stock compared to the show case but was still pleased with the overall experience.

great experience, the workers are friendly and genuine, but shout out to britt! you can tell she wants to help you find the best product for you

Delivery was ridiculously fast and accurate! My driver Sage was very kind and helpful, and they found my front door easily even though my apartment building confuses a lot of people. Thanks!

Each time I go into the store the employees are always nice I enjoy coming to this location!

Great friendly service ??great prices

Great place, staff is always above exceptional. Service and quality 2nd to none.

Mitch was very helpful and friendly. The rewards system was giving me trouble and he resolved it quickly and without issue.

Awesomeness Alfred’s a great guy! The type that after one time meeting him ya wanna hang out !! Also very fast with his delivery.

Very friendly and helpful also.

Brittany was very nice and helpful! Great customer service!

Came into the store on Sunday 6-10-2023 to buy some flower with my african american friend. The assistant manager, tim, was the worst. Overheard him joking with coworkers about how "black people are lazy and can't hold down a job." I won't be back. It's 2023 people. Get it together. Outside of that they are always slow which I was

No comments

Shout out to Sage! Thank you!!

Lane did great with presenting product. Thanks

Fast and convenient Delivery!

Andrew was very informative on a new product I was trying. Thanks for the information. A return customer

Wonderful customer service and they all have great personalities and always with a smile on there face

Short pre packed bags

Love Zoe so helpful & knowledgeable. Great bud tender and awesome recommendations!!

This place is overrated. I was pushed through way too fast and paid way too much for something I could have gotten elsewhere for less and been treated better.

Amazing place

Best dispensary I’ve ever been to. Workers were so nice!

Arianna is friendly,fast and on point.... definitely recommend u goin...I kno I will be goin back.. Thanks to everyone there..

Samantha was amazing very knowledgeable and funny! Definitely helped me make the right picks would come back again just cuz of her

So I was excited to shop here from hearing about NOXX or cookies having good THC. Finally made it to this store location and I can honestly say the experience was horrible. As a 1st time shopper I was lost from the start, from even to go thru the door or wait for your name to be called. Once inside we see lots of options, the menu wa

Super fast and friendly

Friendly Service

Fast delivery!

Mitch was amazing! We are going to forest and he was a great help !!

Thanks for taking great care of me Jackson, I will definitely be back!!

Never disappointed with their selection! And delivery is always is always great.

Good work

Kind, professional, and great knowledge base.

Nice n friendly :)

Great 1000% thanks a ton!

She’s always a great helper

Convenient and reliable with great customer service

Loved meeting Jalen today at Cookies deliveries! Great service!

Best dispensary in the city!

Great service

Very diligent and eager to help, to help us find exactly what we wanted.

This place was awesome and product too! Brandon was super helpful right off the bat and was able to explain everything that we needed to know to make our decision. He was also very relatable and a nice guy! Thanks again!

Great Customer Service, fast delivery and Great Deals!! Love this place!

Very helpful

And there always nice and helpful

Great!!!

My man Ike is a real one check him out when u go to the shop everyone is great at there job but my man Ike??????

Satisfied as always!!

Great new establishment! Best quality weed in Grand Rapids, MI! Very friendly staff!!

I pick up 1 to 2 Oz of flower once a week or every other. I love that they will let you spend some time and smell, look, shine a light, etc on multiple strains until you find what you want. NOXX Oz is the only product I buy.

Good stuff, thank you!

Cookies is the best alway great smok & friendly fast service!!! ?? ????

First time here, I like a few products I've had before that they offer. Brittney showed me several options regarding the vape cartridges. I especially like this Ooze disposable vape pen in Rasberry Cotton Candy! Thanks Britt! Prices are reasonable and excited I joined the club!

Went once and all i need Don't get there shake deal it's more like bag of leaf advertising says ready to roll haha definitely not. I'm staying with ascend sorry.

Great selection. Right off the interstate. Friendly service

They have my favorite carts and their staff is A1! Super personable, friendly employees!

Great

Very nice .

Everyone was very nice and helpful. Plus if you sign up you receive a free preroll!

Great customer service

Overpriced... Place is small and cramped, with poor customer service. Was not impressed at all.

Jackson was a wonderfully informative and educated when it came to my specific interests and needs. He put a lot of effort into communicating the best products to provide me solutions. He absolutely deserves a raise.

Good looking out Alfred!

My first visit was amazing and very smooth. The security guard and young lady working up front were very curious and friendly. Sophia was very helpful in finding my product and letting me know about promotions. I greatly appreciated her help. There was a small mixup that they corrected immediately. Their customer service and prices m

Awesome place. Everyone was so nice. Very nice establishment..

The staff couldn't possibly be nicer or more helpful. Kenny my delivery driver was so friendly and personable, I wanted him to stay and burn one! Lol. I wish I had more cash on me to tip him better. Keep up the good work. I sing your praises to anyone I can if dispensaries are the topic

Fire experience quick and easy !

Carly was great! Love this place.

Love it

Alfred was very friendly. Highly-rated!

Good people and happy

kellum,is Great ??

Nice place... They got me in and out fast

Great place great staff. Wide selection of products and prices.

Very friendly Everytime I go in and checkout!

Shout out to Kyle for being an A1 budtender! Suggestion was absolutely spot on!

Cool dude…had me in and out

Absolutely love the location, and the the vibe felt very professional, love the wear house look but medical vibe. First time there got the blue ray $6 infused preroll. A indica was a good pick by the bud tender

The young lady did a great job!

Jackson knew the best product for us in our price range. Definitely knowledgeable about each products available. Great personality, spunky, and friendly!

Flower we picked up was good. Seemed like they didn't have nowhere as much stock as other stores though. Wish they would've had more cookies accessories.

Great staff, great deals, solid products!!!

Samantha is always pleasant and quick when it comes to pick ups!

Go

Everyone is always nice and very helpful ,no wait time in a lobby with a bunch of other people, Shout out to Vaughn who rang me up he was extremely pleasent,and you could tell he really enjoys his job, thank you Vaughn don't ever change, you all are awesome at what ya do !!!

Respectful fast service

Vaughn was definitely awesome...helped me out a lot....

Fast and friendly.

Great atmosphere and even better hospitality.

Great deals and huge selection of products!

Thanks Jackson for the help I will be back

Had a good experience. Vaughn was very helpful

Kenny was the kindest! Great service

Very good customer service, my first time and I loved it, I will be back

Carly was super nice, def quick at her job, had me in and out, and also mad cool ??

Ran out of batteries for the vape cartridges I bought. Would have like to have known that before I bought cartridges that I can't smoke. Need to fix that ya'll! Your computer should let budtender know you are out of batteries before the customer makes a purchase of the cartridges. "Hey", said budtender, "Do you have a bettery for th

Always have a wonderful experience here. The best prices around town especially for wax and carts. Workers are helpful and friendly. Highly recommend you check them out!

Knowledgeable staff. Friendly. Quick service. Good prices.

She was very helpful and quick

Kenny is awesome and perfect delivery

Very great place

Jackson Was amazing! Thank u so much for explaining stuff to me I had a wonderful time here cant wait to come back!

The manager with curly hair was extra nice, extremely knowledgeable. Helped me understand all the different kinds of plant available. Definitely someone who will set you up right and help you get the best deals. I came back to this store again to say hey and catch a deal. Also, the budtender today had an amazing smile and brought

Very helpful and friendly. I will definitely go back

Very helpful staff, good quality and good deals.

Andrew was nice he was quick and efficient and kept small conversation thanks

Very friendly and helpful. A+ experience.

Thank Kyle for helping me out! Your knowledge on the products you carry was impeccable! I will forsure be back!

Great experience! I had Katey as my budtender, she was so upbeat and knowledgeable! The store was also clean and very organized, I will definitely be back!

Very good service, and also the place was very clean security was very polite.

Was awesome as always !! Always great service !! And today was my birthday

The people have great customer service

Very nice

Andrew was very professional, on an online matter. I am a return customer. Good sales

Latisha is friendly,fast ... definitely recommend u goin...I kno I will be goin back.. Thanks to everyone there..

She did great very good at presenting herself and asking for myrewards also she looks really nice

Best dispensary in GR!!! I had Katey as my budtender and was super knowledgeable, friendly, and made my experience truly wonderful!! Thank you Katey!!!

Shoutout to meena for having great customer service. She was very nice and helpful.

Jo was kind, efficient, and knowledgeable. 10/10 would have them deliver to me again.

Great cookies fast service

Products selection great / Budtender who built my order was knowledgeable. First timer discount is a little absurd that it's also linked to another business across town. Kinda cheesy. Shop at Noxx, no First timer discount at Cookies.

Great experience she is very knowledgeable about every aspect of the store a must go to

First time at this location. Had a great experience. Jackson listened t ok my needs and found me something perfect!

Maybe it was an off day, but I was not greeted or helped at all after entering. I had to order a pickup in the store on my own, then given excuses of low staff when I mentioned something, however I was one of 2 people inside. One of which was an employee off the clock who was let in in front of me. A little disappointed because I wen

Dude was super friendly, and professional! Keeps it up dude's!!

Latisha was a lot of fun!!! She took the time to go through different products for me based on what I could spend and found me some great products I hadn't tried before. Would definitely come back just to talk with Latisha!!! ??????P

Fast and efficient! Always a pleasure going there!

Very friendly and helpful

First time in Isaac the Bud tender took care of me he did a amazing job and very professional I’ll be back in a few days thanks again y’all rock

Kind. Efficient. Straight to the point. Everything you could ask for from a delivery associate!

Thank you Meena!

Another awesome visit! Thanks for your help Robbie

Katey and Jackson did a fantastic job! Keep up the awesome work!

Lennon S. was very kind and helpful during my visit today!

Nice place, great atmosphere. Very helpful people.great service ????

My co-worker has been bragging about this store for awhile now so I figured I'd stop by and check it out. Glad I did. Store has a friendly and cheerful vibe. Employees were all very friendly and welcoming. Somehow they made me feel both special as a 1st time shopper and comfortable like I'd been shopping there forever. Kyle was right

Look at the harvest date. Don't expect to receive any of your points. I have been a customer for a long time and I will not be back. Bags are light and extra dry. Now tell me you wanna hear more about that. I promise you don't.

Always friendly with a smile. I have never had a bad experience :)

Horrible customer service they have no prices on anything, so you have to ask for prices on everything while they just stand and stare at you from behind there desk, let alone talk over there loud music.

The best

Kyle is always friendly and helpful.

Katey. Was very helpful and very polite

Kyle was amazing, worked with me to get what I needed and was very friendly and approachable!!

Was told Jeeters were buy one get one free. I asked specifically if I could get more than one for the BOGO, was told yes. I bought three and was given one freebie. Go to Jars, they don't lie to you there about their sales. Feeling really gyped and won't be back.

Paul was a fantastic delivery representative. Super friendly.

Great service, friendly people. <3

Driver was cool but Robby the manager is a complete jerk!

Helpful and got me to what I needed with my likes Ty always has the best insight for my likes

Jackson was friendly and helpful! Thank you! ??

Dont do delivery....bad business here...I ordered at 9 am they never sent a confirmation called 4 hours later was told had my order...then boom they called back and to say they just sold out when I told them I just called 10 minutes earlier and was told they had it she switched it up and said oh we ran out this morning like I don't k

Cookies is going to be my new fave dispensary. Ppl are friendly and they listen and actually pleased to help and answer questions.

It was great .and very helpful in getting some goods.

The guy and security that came out with my curbside order were super nice! ??

Friendly, on time and 100% accuracy!

Great place

Always great service at cookies ??

Availability of products is stellar. Delivery is friendly and seamless. And member discounts are valuable!

Russell was super sweet and friendly. Shout out to Russell for being good people!

Experienced and knowledgeable service with a kind and genuine smile!

None of the weed smells good. I asked for the best 8th they had. It had no smell but for some reason the bud tender was convinced it did have a smell. My 12 month old weed that is in bags in my basement has more smell. They also sold me a THC cream, the balms for muscles and aches. I've bought them and made them over the last 10 year

The lemon Thai Kush. Excellente mi amiga! Almost an enlightened experience! Needless to say, it helps with my pain better than anything that is out there

Amazing selection of some of the best strains these guys are awesome with helping you choose what to get and getting you the best deals

Just want to thank Russell for helping me out on my trip to Cookies store in Michigan. He was helpful, very informative and super nice.

Double check your order before you leave. They like to charge for things on pickup orders and not give you all the products. Second time this happened to me. Called and was left on hold forever. Go to Lume.

Shocker! Another "sale" today! This place is a rip off!! They're running a 30% off everything special today, but made sure to jack all the prices up beforehand, so nothing is actually on sale!!! Shop else where!!!

Staff and security are always friendly and helpful

Samantha was Super dope (pun intended) and the store has immaculate vibes for sure ??????

If Awesome was a person!! Very cool and very helpful!! The whole store is the same way!! Definitely going back!!

She does a great job and is very helpful!

Excellent

Love this place!

Awesome people real helpful thanks

Them my doggs????

Great experience. Meena did great.

John was awesome!

Nice girl and she’s a deer slayer!!! You go girl!!

Excellent customer service skills and respectable

Great presentation, clean store, clutter free, great product selection with good quality! As a sales rep and customer for the first time I would highly recommend! Deals for Hypnostank by HOG pre rolls were a steal!!

My experience was awesome. It was my 1st time nd she helped me get everything I wanted. Super helpful, knowledgeable, and a warm personality. Thanks so much.

Thank you John for your quick delivery and awesome attitude! Totally made me laugh when you noticed my Kim possible tone!!

He did an awesome job, even had pulled up prepackaged list on the tablet and read them off to me.

Meena gave me an awesome delivery experience and the products were great and at a decent price.

The staff r amazing and respectful

Shout out to my bday twin! Appreciate ya! ??

Does a great job every time I see her!

Kellum was fantastic!

Sam deserves a raise??

Brandon was so helpful & knowledgeable! Give this man a raise??

Great people working up front.Very friendly and helpful. Carly was very polite and explained all the deals they have available at cookies.

First time went for a pick up was fast and customer service was great

Amazing customer service! Always a top notch team here and Noxx

Carly you awesome!! Thanks for the new twist on my last name ????

Vaughn was really chill ?????

Hector was amazing. Accommodated my need to change the delivery time and was so pleasant to work with. Love him!

Jackson was friendly and very helpful. Thank you Kellum!

The whole staff was awesome! Kyle really helped in getting us what we needed, he’s a really great budtender! The flower is great too!

Awful.

Nice place, great atmosphere. Very helpful people.